Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase and preparation. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Requirements
- Increase sales through effective marketing and merchandising of products
- Assist in supervision and direction of department personnel
- Delegate job assignments and responsibilities to associates
- Order and maintain stock and supplies
- Monitor code dates and product rotation
- Holds personnel in department accountable for their job assignments and responsibilities
- Writes department schedules, coordinating requests and bids and business needs
- Prepare a variety of customer beverage orders
- Execute and adhere to all Starbucks programs, policies and promotions
- Follow store policies and procedures for operational flow at each station
- Perform cleaning tasks in accordance with cleaning standards
- Present one’s self professionally and demonstrate clear communication with all customer and partner interactions
- Perform equipment maintenance in accordance with preventative maintenance checklist
- Follow cash handling and register policies
- Follow inventory stocking and recording guidelines
- Able to effectively communicate with customers and associates
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Adhere to company policies & procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- Perform any and all duties as assigned
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Wide range of healthcare coverage
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support
- Associate discounts on purchases
- Up to $21,000 in tuition reimbursement
- Vast potential for growth
