Quality Assurance Analyst (Financial Crime)

Kroo is a fintech company looking for a Quality Assurance Analyst to join their FinCrime Operations Quality Assurance function. The successful candidate will be responsible for learning the processes and procedures of the financial crime team, creating QA scorecards, and conducting regular and ad-hoc quality checks.

Requirements

• Learning all the procedures of the fincrime team
• Supporting the execution, maintenance and integrity of the Kroo Assurance Framework
• Carrying out regular and ad-hoc Quality Checks (QC) and conducting a root cause analysis to understand issues and identify areas for improvement
• Sharing the Quality Checks and analysis feedback to the Analysts and the Team Leads as part of their ongoing performance management
• Delivering ongoing coaching and quality training sessions to improve team’s and individual’s quality performance
• Produce QA MI and provide feedback to the relevant stakeholders on a regular basis
• Helping the team to improve internal processes by applying best practices

Benefits

• Generous holiday time
• Personal days
• Employer-sponsored volunteer program
• Mental health support
• Workplace pension
• Top-notch equipment
• Modern office
• Cycle to Work scheme
• Electric Car scheme
• Enhanced parental leave
• Room for growth
• Full healthcare