Business Analyst
KyivstarKyiv, Ukraine
Posted February 19, 2026
Full Time
About the Company
Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators.
Job Description
We are seeking a Business Analyst with expertise in Creatio to support the implementation, customization, and optimization of Creatio’s CRM and BPM capabilities.
Requirements
- Collaborate with stakeholders to gather and document business and functional requirements
- Analyze and model business processes; recommend improvements using Creatio’s tools
- Configure and customize Creatio applications using low-code/no-code tools
- Support full project lifecycle from requirements through testing and deployment
- Develop user stories, acceptance criteria, and test cases
- Work closely with developers, QA, and solution architects to ensure alignment
- Conduct UAT sessions and end-user training
- Maintain system documentation and knowledge base articles
- Serve as an advocate for no-code best practices within the broader Creatio ecosystem
Benefits
- Performance bonuses for everyone
- Health and life insurance
- Wellbeing program and corporate psychologist
- Reimbursement of expenses for Kyivstar mobile communication
- Remote onboarding
- Training and development opportunities