Senior NOC Support Engineer
Kymeta CorporationUnited States
Posted May 22, 2026
80000 - 134000 USD
Full Time
About the Company
Kymeta revolutionizes satellite communications through Intelligent Communications Platforms (ICPs). Our electronically steered flat panel antennas enable seamless communications on-the-move.
Job Description
Kymeta is looking for a Senior Support Engineer for a new opportunity in our Network Operations Center. As a Network Operations Center (NOC) Support Engineer, you will be responsible for monitoring and maintaining Kymeta Broadband satellite and cellular global network and providing customer care service.
Requirements
- Provide Tier 1-3 support for all Kymeta products and GEO/LEO services
- Manage trouble ticket queues and escalate issues as needed
- Serve as the first point of contact for inbound customer calls and provide prompt, professional, and technically accurate responses to service inquiries, outage reports, and support requests
Benefits
- Medical Plans
- Flexible Spending & Health Savings Accounts
- Vision & Dental
- Life/AD&D
- Employee Assistance Program
- 401k
- Paid Time Off
- Exempt employees: Flexible PTO and 12 paid holidays per year
- Nonexempt employees: 15 vacation days, 7 sick days and 12 paid holidays per year
