Arabic Customer Support Specialist

At KYZEN, we are at the forefront of driving innovation, fearlessly venturing into unexplored territories with a bold and pioneering spirit. Our business thrives on unprecedented heights, supported by a commitment to transparency, camaraderie, and mentorship.

Requirements

• Promptly and professionally addressing players challenges.
• Upholding impressive customer contentment ratings by surpassing their anticipations.
• Collaborating effectively to achieve team KPIs and SLAs.
• Staying abreast with the latest information and company policies.
• Cultivating trustworthy, enjoyable interactions with our player base.
• Providing guidance and support to players in Responsible Gambling.
• Coordinating with other departments as necessary.
• Being vigilant about AML and alerting regarding any dubious activities.
• Informing users about ongoing promotions when relevant.
• Tackling other responsibilities that may emerge occasionally.

Benefits

• Remote Work Freedom
• People-Centric Dedication
• Diversity of Roles, Projects, and Challenges
• Excellent Team-Oriented, Fun International Work Environment
• Cultural Embrace