Customer Success Representative

We are looking for a Customer Success Representative to join our remote team in South Africa. In this role, you'll be the first point of contact for our clients and venue partners, helping them secure the ideal workspaces and ensuring their experience is smooth, efficient, and enjoyable.

Requirements

• Experience in customer support or client services, ideally within a fast-paced environment.
• Excellent written and verbal communication skills.
• Highly organised and able to juggle multiple tasks and priorities.
• Confident working with numbers and supporting basic finance processes (invoicing, reconciling payments).
• Detail-orientedaccurate information and quality service is key.
• Comfortable using customer support tools such as Intercom (experience with Intercom is a plus but not essential).
• A proactive, problem-solving mindset, able to think on your feet and take ownership of challenges.

Benefits

• Competitive market-related salary