Customer Success Manager
The Legends AgencyCape Town, Western Cape, South Africa
Posted January 6, 2026
Full Time
About the Company
The Legends Agency is a premier Employer of Record (EOR) and recruitment partner that enables global businesses to build and manage high‑quality teams in South Africa. By handling payroll, compliance, benefits, and local employment complexities, the agency allows clients to focus on their core operations while ensuring cost‑effective and efficient workforce management. The company differentiates itself through tailored solutions that reduce salary and social premium expenses and by connecting clients with skilled, English‑speaking talent. With a commitment to excellence, The Legends Agency helps organizations expand into the region and drive success through legendary teams.
Job Description
We are looking for a Customer Success Manager to oversee a large portfolio of accounts and ensure customers achieve their goals. The ideal candidate will be passionate about driving product adoption, maximizing customer success, and identifying commercial opportunities.
Requirements
- 4+ Years in B2B SaaS Customer Success
- Strong Commercial & Utilization Focus
- Degree-Educated
- Tech-Savvy Problem Solver
- Start-Up Mindset
- Ambitious & Collaborative
Benefits
- Competitive Salary + Benefits