Associée aux ventes

La Senza sales associates offer an unparalleled customer service experience that is captivating and focused on the brand in order to retain customers and continuously increase sales and profits.

Requirements

• Emphasize the establishment of new and lasting relationships with customers and provide an exceptionally satisfying shopping experience.
• Create a hassle-free, inspiring, and productive shopping experience by demonstrating knowledge of products and establishing relationships with customers to improve the shopping experience.
• Promote and demonstrate teamwork in all areas of the store to ensure seamless customer service.
• Handle transactions, returns, and exchanges with precision and efficiency, and create a lasting impression on customers.
• Demonstrate knowledge and understanding of stock availability and customer requests, and provide information or comments on merchandise to the store management team.
• Understand, adopt, and reinforce brand standards.
• Support and consolidate activities aimed at ensuring a safe working environment
• Remain sensitive to loss prevention by supporting a culture of honesty and linking customer service, associate commitment, and losses
• Participate in floor replenishment by preparing merchandise and ensuring that articles are correctly labeled according to trademarks, price increases, and promotions
• Restock in accordance with established standards to ensure the store is well-stocked, and ensure that visual presentations are maintained in accordance with applicable standards.