Key Holder

Key Holders are expected to support the Management team in driving sales and ensuring customer satisfaction within La Senza. This includes product knowledge, relationship building, managing customer relations, and maintaining store operations. They also lead a high-performance sales culture and promote teamwork.

Requirements

• Ability to foster an environment of exceptional customer service
• Ability to effectively delegate and communicate
• Experience with coaching and developing Management team
• Business acumen and strong strategic/analytical skills
• Previous management or supervisory experience
• Flexibility to work evenings, weekends and holidays
• Time management and organizational skills
• Professionalism and brand adherence