Key Holder

Key Holders assist the Management team in leading the store’s selling effort and operational execution, ensuring exceptional customer experiences and driving profitable sales. They focus on customer relationships, team development, and operational efficiency. This role requires a strong sales mindset and a commitment to La Senza's brand values.

Requirements

• Ability to foster an environment of exceptional customer service and optimize the Company selling model
• Ability to effectively delegate, follow up and communicate with all levels of the organization
• Ability to coach, develop and partner with Management team on performance management
• Business acumen with strong strategic and analytical skills
• Previous management or supervisory experience
• Schedule flexibility to include evenings, weekends and holidays
• Ability to manage complex and competing priorities through time management and organizational skills