Sales Associate

La Senza sales associates deliver a best-in-class customer experience, drive personal sales, and represent the brand. They build customer connections, provide expert product knowledge, and maintain a safe working environment.

Requirements

• Focused on building new and lasting customer connections
• Deliver highly satisfying customer experiences and consistently lead the La Senza selling model with confidence, passion and expertise for the brand
• Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
• Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
• Understand, adhere to and reinforce brand standards
• Reinforce all activities related to providing a safe working environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
• Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions
• Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards