IT Helpdesk (Call Center Agent)
LabcorpUnited States
Posted April 16, 2026
50000 - 55000 USD
Full Time
About the Company
Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly in pursuit of answers. As a global leader of innovative and comprehensive laboratory services, we help doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions. We provide insights and advance science to improve health and improve lives through our unparalleled diagnostics and drug development laboratory capabilities. Our more than 60,000 employees serve clients in over 100 countries, worked on over 80% of the new drugs approved by the FDA in 2022 and performed more than 600 million tests for patients around the world. Learn more about Labcorp (NYSE: LH) at www.labcorp.com.
Job Description
Labcorp is seeking a remote IT Helpdesk (Call Center Agent) to join our team! The job requires providing comprehensive helpdesk support through inbound and outbound customer calls, troubleshooting and resolving issues, managing tickets, escalating when necessary, and performing preventative maintenance.
Requirements
- Associates degree
- 2 or more years of IT experience
- 2 or more years of experience in an IT Call Center or IT helpdesk environment
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
