Lab Specimen Resolution Specialist - Inpatient
LabcorpMilwaukee, Wisconsin, United States
Posted March 26, 2026
Full Time
About the Company
LabCorp is proud to be an Equal Opportunity Employer.
Job Description
LabCorp is seeking a Lab Specimen Resolution Specialist to join our team at Ascension Columbia St. Mary's in Milwaukee, WI. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
Requirements
- Act as a liaison between LabCorp, the customer base and patients
- Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures
- Work in multiple databases to research complex issues and questions
- Notify clients of test results in a timely and accurate manner
- Review test forms for accuracy and report any discrepancies
- Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan