We are looking for a reliable Loan Processing Specialist to approve consumer loans, guiding customers through the full application process and maintaining compliance with company policies and lending regulations.
Requirements
- Application Management: Take calls, process applications, and help guide guiding customers through each step.
- Information Review: Thoroughly review all application information with the customer for accuracy and completeness.
- System Verification: Utilize multiple software programs to verify and cross-reference customer data.
- Finalization, Disclosure, and Funding: Validate all application details and ensure customers are clearly informed of their contractual rules and obligations.
- Customer Support: Proactively help customers with the application, including updating information.
- Maintaining compliance with federal and tribal regulation: Including but not limited to: Truth in Lending Act (TILA), Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Electronic Fund Transfer Act (EFTA), Bank Secrecy Act (BSA) / Anti-Money Laundering (AML), Servicemembers Civil Relief Act (SCRA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and Electronic Signatures in Global and National Commerce Act (E-SIGN Act)
Benefits