Member Service Representative - McLean, VA
Lafayette Federal Credit UnionVirginia, United States
Posted October 15, 2025
38662 - 45000 USD year
Full Time
About the Company
Lafayette Federal Credit Union is a community-focused financial institution recognized as a top workplace, dedicated to providing financial services and support to its members while striving to become the premier financial partner for its community.
Job Description
Lafayette Federal Credit Union is seeking an entry-level Member Service Representative to join their dynamic team. The role involves providing exceptional customer service, processing transactions for members, and promoting credit union products. They value teamwork, community engagement, and career growth.
Requirements
- Processing transactions for members (deposits, withdrawals, loans, etc.)
- Providing prompt, efficient, and accurate service.
- Cross-selling and promoting credit union products.
- Strong communication skills.
- Understanding of customer confidentiality, privacy, and professionalism.
Benefits
- Employer-paid health insurance
- 401k employer matching contribution
- Income protection
- Paid time off
- Educational assistance
- Commuter benefits program