Lake County is seeking an experienced and motivated Public Safety Dispatch Supervisor to join the Emergency Communications Center (ECC). The Supervisor provides operational leadership, oversees Dispatchers I–V, manages the Communications Training Program, and ensures compliance with all local, state, and national standards.
Requirements
- Experience as a Public Safety Dispatcher IV or V, OR equivalent 911 supervisory experience
- Ability to obtain/maintain required certifications: EMD, CCIC/NCIC, CPR/First Aid, CTO (within 6 months if not current)
- Demonstrated leadership, communication, and decision-making skills
Benefits
- Competitive benefits package
- Communication Training Officer (CTO) Certification Pay – incentive added to salary
- Professional Development Support – instructor courses and higher education opportunities
- Advanced Education Pay – up to 6% salary increase for applicable college degrees
- Bilingual Pay Incentive – supplemental pay for demonstrated Spanish/English fluency
- Overtime Opportunities – paid at 1.5x hourly rate
- Annual Health & Wellness Allowance for county employees
- End-of-Year Bonus based on months of service