Solutions Engineer (Mumbai)

Lakera is seeking a Solutions Engineer to accelerate sales velocity, increase customer success and shape the product experience as we scale. In this customer-facing role, you’ll be the primary technical point of contact through the sales process and a resource for customer success.

Requirements

• Act as the primary technical point of contact for prospects evaluating Lakera
• Understand their needs and design solutions that align with their infrastructure using Lakera’s platform
• Partner with Customer Success to ensure customers onboard quickly and realize value from the platform
• Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows
• Support product configuration and deliver minor technical changes required for prospect and customer implementations
• Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs
• Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices

Benefits

• Total compensation package includes salary, equity, and benefits
• Equity compensation is higher than average for a company of our size