Customer Account Specialist 2
Lakeside Book CompanyHagerstown, Maryland, United States
Posted March 24, 2026
46500 - 55000 USD
Full Time
About the Company
Lakeside Book Company is North America’s largest book printing and distribution firm, delivering high-quality print, bind, and digital services from concept to shelf. Their core offerings span end-to-end book crafting, advanced jacket and component design, and comprehensive sales, marketing, and IP protection solutions for publishers of all sizes. With 19 manufacturing sites, 600 million books produced annually, and the continent’s largest distribution network, Lakeside provides unmatched scale and inventory expertise. A consultative partnership model ensures personalized guidance and strategic distribution plans that let clients focus on content while Lakeside manages production, inventory, and e-commerce fulfillment.
Job Description
Customer Account Specialist 2 at Phoenix Color, responsible for delivering excellent customer experience, coordinating job plans, and supporting operational excellence.
Requirements
- Prior customer service or administrative experience in a fast-paced environment
- Strong communication skills with the ability to manage customer expectations and resolve issues
- Excellent organization, attention to detail, and ability to manage multiple priorities simultaneously
Benefits
- Paid time off
- Medical, dental, and vision benefits
- 401k with company match
- Career growth opportunities
- Employee Assistance Program
- Employee appreciation & recognition programs
