Driver Operations Lead (Call Out Supervisor)
LalamoveManila, Philippines
Posted December 26, 2025
Full Time
About the Company
Lalamove, founded in Hong Kong in 2013, is an on-demand delivery platform that connects individuals, small businesses, and corporations with a fleet of professional driver partners to deliver goods quickly, affordably, and efficiently across 14 markets in Asia, Latin America, and EMEA. Leveraging technology, Lalamove ensures seamless logistics, empowering communities and providing reliable transportation services.
Job Description
Lalamove is a leading global on-demand delivery platform that connects customers and drivers directly through technology. We are seeking a Driver Operations Lead (Call-Out Supervisor) to oversee the daily operations of the call-out team and ensure excellent service.
Requirements
- Minimum 2 years of experience in a sales-driven call operations or telemarketing environment
- Proven track record in achieving or exceeding sales targets
- Strong persuasive communication and negotiation skills
- Experience in coaching and mentoring agents
- Analytical mindset with the ability to interpret sales data