IT Engineer 3
Lam ResearchBengaluru, Karnataka, India
Posted January 23, 2026
Full Time
About the Company
Lam Research Corp., a leader in semiconductor manufacturing equipment, offers innovative solutions to chipmakers worldwide. With a focus on precision, accuracy, and cutting-edge technology, the company drives advancements in microprocessors and wafer processing. Lam Research is renowned for its collaborative culture, commitment to diversity, and dedication to empowering employees to achieve meaningful outcomes.
Job Description
IT Engineer 3 responsible for improving quality, efficiency, and reliability of global end-user support by advancing knowledge management, service quality, and client experience processes.
Requirements
- Bachelor's degree in Information Technology, Information Systems, or equivalent practical experience.
- 3â5 years of experience in IT service operations with proven work in quality assurance, knowledge management, and process improvement.
- Hands-on experience with ServiceNow (Knowledge, Reporting/Performance Analytics, Incident/Request modules).
- Strong process mapping skills and experience documenting workflows, KPIs, and controls.
- Knowledge of asset management and configuration management databases (CMDB), including data quality and compliance reporting.
Benefits
- Comprehensive benefits package
- Retirement plan (401(k) matching not specified)
- Generous parental leave
- Tuition reimbursement
- Relocation assistance