Software Product Support Engineer
Lam ResearchOregon, United States
Posted October 28, 2025
Full Time
About the Company
Lam Research is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
Job Description
The Software Product Support Engineer will provide software support for Lam's Etch/Deposition tools and associated software applications. They will act as an interface between regional support and SW Engineering for customer escalation management, and will troubleshoot software issues and create technical documentation. The role also involves project management, technical reviews, and adherence to Lam's culture and core values.
Requirements
- Master's degree in Computer Science or equivalent with a minimum of 6 years of industry experience
- Bachelor's degree in Computer Science or equivalent with a minimum of 8 years of industry experience
- Excellent presentation and communication skills (oral and written)
- Prior semiconductor equipment experience
- Experience in distributed embedded controls system desired
- Experience in supporting Lam Tools at a customer Fab (hardware/software)
Benefits
- Comprehensive set of outstanding benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
