Account Director - Superintelligence

Lambda is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

Requirements

• Define and lead the overall account strategy for Lambda’s AI infrastructure platform
• Serve as a trusted advisor
• Build and deepen relationships across a broad range of stakeholders
• Establish customer health metrics and target benchmarks
• Drive customer onboarding and lifecycle processes
• Partner cross-functionally with Product, Engineering, Customer Experience, and Marketing
• Lead quarterly business reviews (QBRs) and executive engagements with strategic accounts
• Advocate internally for customer needs, feature enhancements and best practices

Benefits

• Health, dental, and vision coverage for you and your dependents
• Wellness and commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible paid time off plan that we all actually use