We are seeking a Service Delivery Associate to provide optimum IT related customer service to users of LAMDA Development, Ellinikon offices. The successful candidate will have a Bachelor's degree in Computer Science, certifications in CompTIA A+ and MCSA Windows 10, and 3-5 years of experience in a similar role.
Requirements
- A Bachelor's degree in Computer science or in a relevant area of study
- Certifications on CompTIA A+ and MCSA Windows 10
- 3-5 years of solid professional experience, in a similar role and proven experience in customer-centric service delivery roles
- Basic Active Directory understanding and experience
- Strong troubleshooting skills in Windows, iOS, MS Office, MS 365 technologies
- Experience in Service Ticketing systems (ie ME Service Desk etc )
- Strong ability to communicate and cooperate effectively with various levels of management within our Company
- Ability to perform and prioritize in a team environment and meet tight deadlines, following strict IT procedures and methodology.
Benefits
- Competitive compensation package according to professional experience
- Additional benefits