Hospitality Manager

Landing is hiring a Hospitality Manager to join their Field Operations team in Wilmington, NC. The role involves managing short-term reservations, developing relationships with booking platform representatives, and overseeing property housekeeping teams. The ideal candidate has 1+ years of management experience, strong interpersonal skills, and a passion for customer experience and satisfaction.

Requirements

• 1+ years of management experience
• Strategic thinking and ability to build from the ground up
• Exceptional communication and interpersonal skills
• Obsession with customer experience and satisfaction
• Ability to thrive in high-growth environments and evolving startup atmosphere
• Experience using data and metrics to drive improvement
• Strong organizational and leadership qualities
• Ability to earn trust of leadership, work independently, and drive results with minimal supervision
• Hands on mentality to jump in and get things done when it counts

Benefits

• Competitive compensation: $55,000–$75,000 base salary (based on experience) + performance bonus of up to 20% of base salary + $6,600 annual vehicle and cell stipend
• Stock Options
• Comprehensive benefits package: Medical, dental, vision, life, AD&D, disability, mental health, pet, commuter benefits, and FSA or HSA options
• Retirement support: 401(k) plan + access to ImmediatePay
• Generous paid time off policy to support work-life balance
• Travel perk: $750 USD annually in Landing Stays