Parts Customer Service Specialist

As a Parts Customer Service Specialist, you will play a critical role in delivering an exceptional customer experience by ensuring timely repair turnaround, accurate parts procurement, and clear communication. This role supports smooth daily operations across both departments by coordinating workflow, assisting customers, and maintaining an organized, efficient shop and parts environment.

Requirements

• Experience working with equipment parts and/or service operations
• Ability to communicate clearly and professionally with customers and team members
• Ability to stay organized and calm in a fast-paced environment
• Basic mechanical knowledge of engines, parts, or small equipment
• Physical ability to lift 50–70 lbs and perform shop-related tasks

Benefits

• Health/Dental Insurance
• Paid time off
• Paid holidays
• 401(k) matching
• Closed on Sundays
• Employee discount
• Professional development
• Opportunities for advancement