Commercial Account Manager (UK)

LangChain is hiring a Commercial Account Manager to own and accelerate the adoption, retention, and growth of their customers, managing the entire customer lifecycle post signature, developing a rolling forecast, and consistently meeting or exceeding quarterly and annual renewal and net retention targets.

Requirements

• 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
• A proven track record of success in meeting and exceeding retention and expansion quotas.
• Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
• Strong technical aptitude and the ability to understand and articulate the value of complex technical products.
• Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
• Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.

Benefits

• Competitive compensation
• Variable compensation for relevant roles
• Meaningful equity
• Benefits
• Perks
• Medical, dental, and vision coverage
• Flexible vacation
• 401(k) plan
• Life insurance