Solutions Architect (NYC)

We're looking for a Solutions Architect to join our Professional Services team to design, deploy, and optimize production-grade AI infrastructure and agent systems. This role combines software development, infrastructure/platform engineering, and customer-facing skills.

Requirements

• 7+ years of experience in a technical, hands-on customer-facing role
• 3+ years of experience designing and deploying production infrastructure on cloud platforms
• Strong Kubernetes experience
• Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
• Knowledge of database systems
• Experience designing high-availability and disaster recovery solutions
• Strong understanding of networking, security, and observability
• Experience with CI/CD pipelines for infrastructure and applications
• 1+ years of experience building production AI/ML applications or agents
• Strong experience with LLM frameworks (LangChain, LangGraph, or similar)
• Experience with state management patterns
• Strong prompt engineering skills with experience in optimization and A/B testing
• Experience with tool integration, API design, and error handling patterns
• Strong Python and/or TypeScript development skills
• Customer-facing experience with enterprise customers
• Experience conducting technical assessments or infrastructure audits
• Strong communication skills

Benefits

• Competitive compensation
• Variable compensation for relevant roles
• Meaningful equity
• Benefits
• Perks