Provide friendly, courteous and professional service to guests in the hotel's food and beverage outlets, create innovative beverage lists and offerings, and maintain high level of service as per Langham Hospitality Group and Forbes standards.
Requirements
- Ensure proper set-up for the bar in assigned sections with attention to details.
- Inspect linen, silver, china, glassware and other bar items for cleanliness and appearance.
- Serve food, coffee, water and other beverages to customers as required by guests.
- Resolve complaints in regard to guest experience in positive and professional manner.
- Cooperate closely with other members of the outlet team including servers, porters and kitchen associates.
- Communicate with Restaurant Management on a daily basis.
- Clean restaurant area during and after meal periods.
- Perform general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
- Assist in month-end beverage inventory.
- Perform other duties and responsibilities as requested.
Benefits
- Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
- 401k plan with Roth option (Employer match up to 4% after one year of employment)
- Pet Insurance, ID Theft Protection Coverage, Prepaid Legal (available for purchase)
- Free meals while on duty
- Uniforms and cleaning of uniforms (for applicable positions)
- Free and discounted hotel stays
- Discounted parking