Account Manager

This Account Manager role is a trusted point of contact for carriers, supporting staff with timely pick-up and delivery of customer freight. Responsibilities include managing carrier data, negotiating contracts, scheduling pickups and deliveries, and maintaining accurate records. The role requires strong communication skills and a commitment to process improvement.

Requirements

• Maintain customer profiles and enter shipments into McLeod software
• Solicit freight quotations for Spot and Contract markets
• Manage carrier data and negotiate freight contracts
• Schedule and manage pickup and deliveries of shipments
• Maintain and update accurate information in company’s operating systems
• Coordinate carrier activities with customers and operations team