Account Manager

The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements.

Requirements

• Maintain customer profiles and enter shipments into McLeod software
• Solicit freight quotations for Spot and Contract markets
• Manage carrier data and negotiate freight contracts
• Schedule and manage pickup and deliveries of shipments.
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Schedule pickup and delivery and dispatch drivers in accordance with established procedures
• Maintain and update accurate information in company’s operating systems, tracking shipments to completion
• Coordinating daily carrier activities with customers and operations team
• Adhere to established operating procedures while looking for opportunities to measure and improve