Chat Support Associate - Logistics

Laundryheap is an award-winning startup transforming the laundry and dry cleaning industry. As a Chat Support Associate - Logistics, you will ensure smooth driver onboarding and live logistics operations, resolving real-time issues and optimizing route plans.

Requirements

• Bachelor's degree or equivalent
• 3-5 years of experience in operations, support, or logistics
• Excellent communication skills
• Ability to manage high-pressure live environments
• Experience with email and chat support tools
• Good proficiency in Google Sheets/MS Excel

Benefits

• Opportunity to work with global teams
• Flat team structure with high visibility
• Quick growth potential