Bilingual Client Intake Specialist (Spanish & English)

The Law Offices of Sabrina Li, P.C. is seeking a proactive and detail-oriented Bilingual Client Intake Specialist to provide administrative support to the team and serve as a primary point of contact for clients. The ideal candidate should have fluency in Spanish and English, excellent client communication skills, and experience in client relations or a related field.

Requirements

• Minimum of 2 years of experience in client relations, customer service, administrative support, or a related role
• Bachelor's degree in communications, business administration, or related field preferred
• Fluent in Spanish and English, both written and verbal
• Prior experience with a U.S.-based law firm, preferably specializing in immigration law (highly preferred)
• Familiarity with CRM software, virtual communication tools, and scheduling applications
• Proficiency in Microsoft Office Suite, email management systems, and virtual collaboration tools
• Strong interpersonal skills, attention to detail, and ability to multitask
• Reliable internet connection and dedicated home office setup
• Familiarity with communicating through social media platforms such as RedNote, WeChat, Facebook, Instagram, WhatsApp, and LinkedIn.

Benefits

• Holiday pay for all U.S. federal holidays observed by the firm
• Performance-based bonuses to reward your contributions
• Periodic remuneration reviews to ensure fair and competitive compensation