Customer Service Representative
Lazy River ProductsMassachusetts, United States
Posted March 30, 2026
36000 - 36000 USD
Part Time
About the Company
Lazy River Products specializes in crafting high-quality small batch products, with a strong emphasis on delivering exceptional service to both customers and local communities. The company prides itself on trustworthiness and maintaining a commitment to quality, setting it apart through its artisanal approach and dedication to community support.
Job Description
Customer Service Representative responsible for providing superior support, interaction, and educational guidance to LRP customers. Dispenses cannabis and cannabis products in sales transactions, maintains compliance, and educates customers on products.
Requirements
- Upsell LRP products
- Process cash and debit payments via Dutchie
- Maintain organization and cleanliness of workstations and retail store
- Follow LRP Cash Handling Policy and all job-related processes and procedures
- Educate customers on products and suggest changes to Retail-Leadership to improve upon both vendor and LRP products
- Report customer complaints to Retail-Leadership promptly