Harleysville Guest Experience Director

The Harleysville Guest Experience Director is responsible for creating a culture of world-class hospitality and customer service, building and developing volunteer teams, and overseeing various aspects of the guest experience. This full-time position requires strong leadership and organizational skills, as well as the ability to maintain confidentiality and handle administrative duties.

Requirements

• Strong people and conflict resolution skills
• Strong oral and written communication skills
• Strong organizational and time management skills
• Strong computer skills with the ability to learn appropriate software skills
• Ability to maintain absolute confidentiality in handling office and volunteer matters

Benefits

• Competitive medical, dental and vision coverage
• Retirement plan contribution and employer match
• Annual counseling benefit
• Flexible schedules
• Generous and immediate paid time-off
• Casual dress
• Quarterly professional and spiritual development days
• Intentional investment in personal and professional development