Human Services Assistant III
LDSSVirginia, United States
Posted December 10, 2025
Full Time
About the Company
LDSS is a Woman-Owned Small Business specializing in IT, program management, and engineering services. The company offers a wide range of solutions including Acquisition Management, Business Process Transformation, Enterprise Architecture, and more, with a focus on building and nurturing customer relationships. LDSS distinguishes itself by delivering Leading and Dynamic Services to both large and small businesses.
Job Description
The Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/or services and screens clients for benefits and services.
Requirements
- Screens clients for benefits and services
- Interviews clients and explains programs, services, policies and procedures
- Assists clients with applications
- Evaluates and approves agency providers
- Researches information
- Serves as initial point of contact for applicants
- Interviews applicants for benefits and/or service programs
- Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures
- Assists clients with completing applications and performs initial screening of applications
- Provides information to clients seeking services and directly makes referrals for services
- Researches a variety of databases to obtain and/or verify information needed to process applications
- Maintains logs of client documentation received
- Schedules and coordinates appointments for clients to meet with benefit, employment or services staff
- Contacts clients for requested/needed information and responds to routine questions in person, e-mail or by telephone
- Analyzes needs and coordinates resources that will support families/clients and generates payment for services when appropriate