Call Center Executive
Leading EdgeDubai, United Arab Emirates
Posted December 12, 2025
Full Time
About the Company
Leading Edge is a UAE‑based human resources and IT solutions provider that delivers end‑to‑end recruitment, outsourcing, and payroll services. The company focuses on sourcing high‑potential talent, optimizing workforce operations, and automating payroll to reduce administrative overhead. Leveraging data‑driven insights and a client‑centric approach, Leading Edge customizes solutions to fit each organization’s unique needs. Its blend of industry expertise and technology integration sets it apart as a trusted partner for businesses seeking operational excellence and scalable growth.
Job Description
Our client is seeking a highly skilled and experienced Call Center Executive to join their Customer Service team in Dubai, providing exceptional service and support to patients, and ensuring a positive experience for every caller.
Requirements
- Handle inbound and outbound calls
- Provide accurate information about our clinics, services, and policies
- Manage patient complaints and concerns
- Collaborate with internal teams
- Document patient interactions and maintain accurate records
- Meet or exceed call quality and productivity targets