Integration Specialist

The Integration Specialist is responsible for setting up dealer integrations that facilitate incoming data feeds, delivering an exceptional customer experience and meeting project milestones. This role involves handling customer requests, tracking work through Salesforce/CRM, evaluating data integration accuracy, and working with different departments in production/fulfillment.

Requirements

• Handle customer requests via email and inbound/outbound calls
• Track work through Salesforce/CRM and regularly update cases with necessary details
• Evaluate accuracy of data integrations and data feed issues
• Complete work promptly and confirm requests before resolving
• Managing a daily queue of work and be flexible to handle requests as they occur
• Work with different departments in production/fulfillment within the project

Benefits

• Equal employment opportunities
• Prohibition of workplace harassment