General Manager: Hammitt (Handbags)

Hammitt is a design-forward leather brand seeking a strategic and visionary General Manager to lead its boutique in Chicago. The General Manager will drive profitable growth, strengthen brand presence, and build a high-performing team.

Requirements

• 5+ years of progressive retail leadership experience with full accountability for sales performance, team development, and operational management.
• Proven success in premium, luxury, or high-touch retail environments.
• Strong financial and business acumen, with the ability to analyze performance metrics and adjust strategy to drive sustained growth.
• Demonstrated ability to hire, develop, and retain high-performing teams while building leadership bench strength.
• Expertise in cultivating meaningful client relationships that drive loyalty and long-term revenue.
• Executive presence with strong communication and influencing skills across teams and cross functional partners.
• Operational discipline across payroll, inventory, visual standards, compliance, and expense management.
• Entrepreneurial mindset with the ability to identify opportunities, solve complex challenges, and lead through change.
• Proficiency with Shopify, CRM (Endear), Slack, and Google Workspace.
• Flexible availability, including evenings, weekends, holidays, and occasional travel.
• Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
• Must be 18+ years of age.

Benefits

• Unlimited PTO (blackout periods apply)
• Commission Eligible
• Healthcare benefits (medical, dental, vision)
• Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
• Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
• Employee Assistance Program
• Employee discount + wardrobe allotment for participating Leap brands