The ServiceNow Developer will be responsible for delivering, maintaining, and supporting the enterprise ServiceNow application. The role involves configuring and customizing ServiceNow, collaborating with the team and clients, and providing ongoing maintenance and configuration support.
Requirements
- Configure/Customize ServiceNow including Workflows, Service Portal, Service Catalog, Client scripts, Business Rules
- Translate business objectives into systems requirements
- Design reports and dashboards, identify trends, and work with IT Departments to mitigate issues
- Develop technical and non-technical documentation regarding process and change controls
- Test and update customizations required for upgrades to new releases of ServiceNow
- Offer tier 1 support end users and resolve issues in a responsive, professional, and timely manner
Benefits
- Competitive total rewards package
- Physical, mental, and financial wellbeing support
- Exciting and challenging work
- Opportunities to develop skills and knowledge