Guest Service Agent

We are seeking a Guest Service Agent to provide exceptional service to our guests from check-in to check-out. The Guest Service Agent will be responsible for guest registration, reservations, handling payments, and concierge services.

Requirements

• Greet and register guests, assign rooms, and process payments
• Handle reservations, incoming calls, messages, and guest inquiries
• Maintain accurate guest records and perform shift reports
• Follow service standards, dress code, and safety procedures