Communications Manager

We are looking for a Communications Manager to help us shape and deliver high-quality member communications across the full customer journey. The role involves designing and delivering transactional member communications, working with agencies and third-party suppliers, and tracking and reporting on communications performance.

Requirements

• Strong analytical and numeracy skills, with experience interpreting data and insights
• Confident communicator with the ability to influence stakeholders at all levels
• Skilled in managing multiple projects and prioritising effectively in a fast-paced environment
• Excellent attention to detail with strong written and verbal communication skills
• Experience in designing and delivering customer-facing communications
• Background in marketing or creative environments, ideally including agency interaction

Benefits

• Annual bonus plan
• Generous pension contribution
• Life assurance
• Healthcare Plan
• At least 25 days holiday, plus public holidays
• Competitive family leave
• Electric car scheme
• Discounts on products and services