Regional Account Manager II
LegalShieldIndiana, United States
Posted May 18, 2026
Full Time
About the Company
Legal and identity protection for all. It is our belief that no one should be denied access to legal services or identity protection. That’s why we provide trustworthy, innovative and cost-effective legal and privacy management advice and support through our two brands: LegalShield and IDShield. Every individual and every business deserves access to affordable legal advice — from estate planning to document review and more. Our innovative LegalShield app simplifies access to legal advice and services by connecting members with our exclusive network of over 6,000 lawyers across the U.S. and Canada.With the touch of a button, members can speak with a lawyer and receive advice and consultation on legal issues. We give members the help they need now and equip them to protect their future from whatever life throws their way.
Job Description
Under moderate supervision, the Regional Account Manager II manages new and existing group relationships, ensuring customer satisfaction and quality execution of tasks.
Requirements
- Exceeded performance expectation as Account Manager I
- Minimum of 5 years' experience in a customer service role with call center experience
- High school Degree Required
- Familiar with accounting, billing, and payment type processes
- Knowledgeable in Word, Excel, and PowerPoint
- Good typing and 10-key skills, Required
- Good written and verbal communication
- Good phone and presentation skills
- Effectively interact with users, peers, managers, and vendors
- Requires an ability to handle multiple deadlines, provide a detailed-oriented, analytical, and organized approach to daily duties and relationship building with a high degree of confidentiality.
