Field Service Technician I

The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. Travel to various customer sites domestically and internationally as required.

Requirements

• Performing customer support activities involving the installation, modification, and repair of complex equipment and systems
• Conducting on-site installation and testing of equipment to ensure proper working order
• Isolating equipment start-up malfunctions and taking corrective action
• Performing ad-hoc and predetermined work assignments with instructions
• Following all established guidelines, procedures and policies
• Working on assignments which are semi-routine in nature where ability to recognize deviation from accepted practice is required
• Managing resources, maintaining schedules, and coordinating all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs)
• Working in a customer environment with systems operated in a 24/7 environment which require immediate response times (either while on-shift or after hours on-call) and driving long distances to sites
• Accepting and updating work order in CRM systems such as Salesforce, Maximo, and GURU for our customers

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k Matching
• Retirement Plan