Retail Leader
Lenskart.comHaryana, India
Posted July 2, 2025
Full Time
About the Company
Lenskart.com is Asia's largest eyewear company, serving over 40 million people across India, Singapore, and Dubai. With a network of more than 1500 omnichannel stores, the company offers a wide range of products including eyeglasses, sunglasses, contact lenses, and optical services. Lenskart aims to serve one billion eyes globally by 2025, leveraging cutting-edge technology and exceptional people to transform vision correction into an innovative experience.
Job Description
This Retail Leader role owns customer experience and store excellence, with a focus on elevating customer touchpoints, redesigning processes, and driving operational efficiency. The role also involves tech-first operational execution, same-store growth, and influence and cross-functional leadership.
Requirements
- Elevate every customer touchpoint
- Redesign processes using VOC inputs
- Drive operational efficiency
- Own the operational tech stack
- Drive centralization and digital controls
- Enable automation and improve store productivity
- Optimize labor, inventory, and store workflows
- Implement digitized SOPs
- Improve consistency, speed, and quality across all vintage store operations
- Influence decentralized teams
- Empower field teams with systems, training, and insights
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development