Business Operations Analyst/Associate

Leona is an early-stage startup that is reimagining how the world connects with healthcare. We are looking for a Business Operations Analyst/Associate to design processes, insights, and strategies that keep us fast, efficient, and ready to scale.

Requirements

• Collect, analyze, and interpret data related to operational performance, patient outcomes, and key performance indicators (KPIs).
• Create and maintain comprehensive dashboards and reports to monitor operational trends and identify opportunities for improvement.
• Guide doctors through the onboarding process, from initial signup to full activation of their Leona account.
• Act as the main point of contact for a portfolio of new users during their first weeks on the platform.
• Provide regular performance updates to leadership and stakeholders.
• Design streamlined processes that minimize errors, enhance results, and maintain both speed and reliability.
• Develop and implement strategies to streamline workflows, reduce costs, and enhance operational effectiveness.
• Assist in the development of the company's strategic plan, working with senior leadership to define goals, objectives, and key initiatives.
• Conduct market research and competitive analysis to identify growth opportunities and threats.
• Collaborate with various teams, including operations, finance, growth, and product development, to align strategies and drive results.
• Act as a liaison between different departments to facilitate communication and coordination.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance