Operations Analyst - BPO

OneDigital is a company that values diversity, equity, and inclusion, and is committed to hiring the most qualified applicant for the position. The Operations Analyst will play a pivotal role in ensuring that operational processes consistently meet and exceed organizational standards and client expectations.

Requirements

• Bachelor's degree in Business, Operations Management, Analytics, or a related field
• Minimum of 2-3 years of experience in a similar role, preferably within the insurance, financial services, PEO, or HR consulting industries
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Client-focused mindset with a passion for improving operational efficiency
• Ability to manage multiple tasks and meet deadlines

Benefits

• Equal opportunity employer
• Diversity, equity, and inclusion commitment
• Comprehensive benefits package (not specified)