Customer Experience Advisor - Dutch Market

LeoVegas is seeking enthusiastic customer experience advisors in the Dutch market to provide exceptional service to customers. The role involves communicating with customers via chat, email, and phone, resolving issues, and contributing to a vibrant, supportive team. The company values employee well-being and offers a hybrid work policy.

Requirements

• Clear and concise communication to customers via chat, email, and phone.
• Listening to customer inquiries and resolving problems effectively.
• Addressing customer complaints professionally and empathetically.
• Strong organisational and time management abilities.
• Fluent in Dutch.
• Enthusiasm and a self-motivated team player.

Benefits

• Hybrid work policy
• Well-being allowance
• Private health insurance
• Discounts across retailers, gyms, bars, and restaurants
• Employee assistance program