Vendor Relationship Representative

Lessen is seeking a Vendor Relationship Representative to support the development and maintenance of positive vendor relations, facilitate customer satisfaction, and contribute to special projects and continuous improvement initiatives.

Requirements

• Develop and maintain positive vendor relations to ensure superior customer satisfaction
• Manage the scheduling and completion of all services assigned by customers
• Source new vendors to perform required services, as needed
• Resolve or escalate all disputes or un-satisfied service confirmations
• Maintain open communication with Vendors in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship
• Provide market intelligence feedback to maximize customer satisfaction and to ensure strategies and policies are in place to attract and retain customers
• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in-person
• Enter information into our database and ensure consistency and accuracy

Benefits

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities