Field Technician Support
Level 10, LLCUnited States
Posted July 2, 2024
Full Time
About the Company
Level 10, LLC is a technology services firm that procures, deploys, and supports IT solutions for major national retailers and restaurants. The company offers field technician support, computer and POS equipment repair, and maintenance services to ensure reliable operations for its clients.
Job Description
Level 10 is seeking a Field Technician Support Specialist to support field operations, optimize efficiency, and ensure high-quality customer service for field technicians. This role involves providing technical assistance, logistics coordination, and inventory management, all while monitoring service quality and ensuring customer satisfaction.
Requirements
- Offshore support
- Technical expertise
- Customer-focused approach
- Logistics management
- Inventory management
- Training and development
- Quality assurance
- Data tracking and reporting
