Senior Director, US Ecommerce Digital Consumer Experience & Loyalty
Levi Strauss & Co.San Francisco, California, United States • New York, New York, United States
Posted April 14, 2026
204000 - 300300 USD
Full Time
About the Company
Levi Strauss & Co. is a company of people who like to forge their own path and leave the world better than they found it.
Job Description
The Senior Director, US Ecommerce Digital Consumer Experience & Loyalty is a leadership role responsible for shaping and delivering a best-in-class, end-to-end digital consumer experience across Levi's US ecommerce ecosystem. This leader owns the intersection of digital experience, loyalty, customer care, and conversion, ensuring every consumer touchpoint—from discovery through post‐purchase—drives engagement, loyalty, and profitable growth.
Requirements
- Own the US Digital Consumer Experience & Loyalty Strategy
- Drive Business Results Through Experience Excellence
- Lead Loyalty, Customer Care & Engagement Platforms
- Partner Across Product, Technology & the Business
- Build and Lead High‐Performing Teams
Benefits
- 401(k) matching
- Paid leave
- Health insurance
- Product discounts